Terms of service
Terms of Service
Welcome to kazemerchant. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.
General Terms
By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian to use this website.
kazemerchant reserves the right to update, change, or replace any part of these Terms of Service at any time. Continued use of the website means you accept the updated terms.
Product Information
We try our best to display product details, images, colors, sizes, prices, and descriptions as accurately as possible. However, slight differences may occur due to lighting, screen settings, photography, fabric, or product variations.
Product availability may change without prior notice.
Pricing
All prices listed on the website are subject to change without notice. We reserve the right to correct pricing errors, update offers, or discontinue discounts at any time.
Order Confirmation
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or phone call. kazemerchant reserves the right to cancel or refuse any order if the provided information is incomplete, incorrect, suspicious, or unavailable.
Delivery
Orders are processed after confirmation. Delivery time may vary depending on your city, courier service, public holidays, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate contact and delivery details. kazemerchant will not be responsible for delays caused by incorrect information.
Payments
Customers must provide accurate payment information. If an order is placed through advance payment or bank transfer, the order will be processed after payment verification.
kazemerchant does not store sensitive banking or card information.
Returns and Exchanges
Returns or exchanges are accepted only if the item is unused, unwashed, undamaged, and returned in its original condition with tags and packaging intact.
Return or exchange requests should be made within 7 days of receiving the order.
Items damaged due to use, washing, alteration, misuse, or improper handling may not be accepted for return or exchange.
Order Cancellation
Orders can only be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled and may be handled under our return or exchange policy.
Website Usage
You agree not to misuse our website, attempt unauthorized access, upload harmful code, copy website content without permission, or use the website for illegal or harmful activities.
Intellectual Property
All website content, including logos, product images, text, graphics, designs, and branding, belongs to kazemerchant or its respective owners. You may not copy, reproduce, or use our content without written permission.
Limitation of Liability
kazemerchant will not be responsible for any direct or indirect loss, damage, delay, or inconvenience caused by website errors, courier delays, product misuse, or circumstances beyond our control.
Third-Party Services
Our website may use third-party services such as payment gateways, courier partners, analytics tools, or marketing platforms. These services may have their own terms and privacy policies.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Contact Us
For any questions about these Terms of Service, please contact us:
kazemerchant Support Team
Phone/WhatsApp: +92-320-7313131