Privacy policy

At kazemerchant, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

Name
Phone number
Email address
Shipping and billing address
Order details
Payment confirmation details
Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

Process and deliver your orders
Confirm your order details
Contact you regarding your purchase
Provide customer support
Improve our website, products, and services
Send order updates, offers, or promotional messages, only where applicable
Prevent fraud and protect our business

Order and Delivery Information

Your name, phone number, address, and order details may be shared with courier or delivery partners only for the purpose of delivering your order.

Payment Information

kazemerchant does not store sensitive payment details such as card numbers or banking passwords. Payments are processed through secure payment methods or verified through provided payment confirmation details.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, understand customer behavior, and improve our store performance. You can disable cookies from your browser settings, but some website features may not work properly.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers such as payment processors, courier partners, website hosting services, or marketing tools when required to operate our business.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your information only as long as needed to complete orders, provide support, maintain business records, and comply with legal or accounting requirements.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to order history, legal, or business record requirements.

Marketing Communication

If you receive promotional messages from kazemerchant, you may unsubscribe or request removal from our marketing list at any time.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

kazemerchant may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated policy.

Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact us:

kazemerchant Support Team
Phone/WhatsApp: +92-320-7313131